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Account & Billing

For questions about your account and billing issues.

  • How do I upgrade my membership?

    Upgrading your membership can be done easily through your Dashboard. Simply visit the Upgrade tab and choose the level that you wish to upgrade (or downgrade) to: https://www.cryptocritics.com/dashboa...

  • How do Bitcoin payments works?

    We use a Bitcoin payment gateway that allows us to process cryptocurrency payments in realtime, just as you would with your credit card. During sign-up, you will have the option to pay with credit car...

  • How do I get a refund?

    We offer a 100% money back guarantee in the event that you are unsatisfied with your Crypto Critics membership. You will have 14 days from the date that you originally signed up to request a full refu...

  • How do I cancel my account?

    Our memberships automatically renew every month, however, you can cancel at any time. Simply visit the My Account page on your dashboard and you can cancel your active membership. See our Refunds & Ca...

  • How do I reset my password?

    To reset your password, visit the Lost Password page and enter the e-mail address for your account. A new password will be sent to you shortly....